A: FacilityConneX offers comprehensive support, including onboarding assistance, training, and ongoing technical support. Our dedicated team is available to help you maximize the benefits of our platform and address any issues that may arise.
Part of the FacilityConneX offering is the monthly FCXperience call, during which system, equipment, and energy experts work with your team to understand and “go to action” on your equipment issues. These calls address any support and training requirements but, more importantly, drive the team to be more efficient by tailoring the discussion and visualization to your operational process.