A: FacilityConneX is designed to be user-friendly and intuitive, requiring minimal learning time. Additionally, our team provides monthly FCXperience discussions to help you get issues resolved and start saving in the first month.

A: FacilityConneX’s platform is highly flexible, allowing you to customize the input configuration of the AI analytics to match your specific equipment and systems better. This ensures that the results are accurate and relevant to your unique setup. If configuration customization does not work, then a team of data scientists and analytic software engineers can build new ones in a few days.

A: FacilityConneX Intelligent Alarm system is as smart as our analytics. It can be initiated at your data level or pre-processed by our hundreds of off-the-shelf analytics. Most alert systems are built off of current value. Current value alerting (last value in) is the noisest approach. Our intelligent alert system uses sampling and delay techniques to ensure the alert is in alarm state. The alarm system even watches data quality and sensor health to eliminate these false positives. We are the best alarm system on the market today!

A: FacilityConneX offers cloud-based solutions to accommodate your data and access with strict IT security requirements. Our team will work with you to determine the best secure solution for your needs. We understand the IT process and have passed the most stringent process In control and healthcare requirements.

A: Yes, FacilityConneX offers detailed savings estimates based on the insights and recommendations provided by the analytics. This helps you understand the potential cost savings from implementing suggested optimizations and prioritize and justify capital spending.

A: No, FacilityConneX comes with a comprehensive set of pre-configured advanced analytics for fault detection and diagnostics. However, users can customize these rules or create new ones to meet their needs.

A: No, FacilityConneX takes data privacy seriously and ensures that your data is secure and only accessible to authorized users. We do not share your data without your explicit consent.

A: Yes!. FacilityConneX provides a highly customizable and easy-to-use user interface where users can create their dashboards and views. This allows users to tailor their view to focus on the most relevant data and metrics, ensuring they can easily monitor and analyze the aspects of their facility that matter most to them. All deployments include setting up default view with our customer through the FCXperience meetings.

A: VERY! The FacilityConneX platform is highly customizable to meet the unique needs of your facility. Users can create custom dashboards, analytics (expressions), reports, and intelligent alerts to focus on the most relevant data and metrics, ensuring you get the most value from our solution.

A: This is our core intelligent property! From the beginning, FacilityConneX, the VOICE of Your Equipment, enables predictive maintenance by continuously monitoring equipment performance through machine learning and artificial intelligence (AI/ML) algorithms that will identify potential issues before they lead to failures. This proactive approach reduces downtime, extends equipment lifespan, optimizes energy, and minimizes maintenance costs.

A: FacilityConneX’s backup and restore policy focuses on ensuring the integrity, availability, and security of data within their systems. Key aspects likely include:

• Scheduled backups of all critical data on regular intervals.
• Multiple backup copies stored in different physical or cloud locations to prevent data loss from local disasters.
• Well-documented and tested restore procedures to ensure quick and efficient recovery of data in case of corruption, accidental deletion, or other data loss scenarios.
• Adherence to industry standards and regulations relevant to data protection and business continuity.

A: FacilityConneX cloud-based platform allows us to deploy updates and improvements based on quarterly or sooner if required, ensuring you always have access to the latest features and security enhancements with no administration costs to you. Change control and management ensures you are notified about the release updates and improvements to key features before and after the release occurs

A: FacilityConneX AI analytics monitor and optimize critical areas such as operating rooms, labs, clean rooms, and pharmacies to ensure environmental, health, and product safety compliance.

FacilityConneX is also a GxP-compliant platform that meets auditability and electronic signature (CFR-21 Part 11) procedures.

A: FacilityConneX can assist with regulatory compliance by providing accurate and timely data reporting. Our platform helps you monitor and document compliance with various regulations, ensuring your facility meets all necessary standards.

A: Data security is the top priority at FacilityConneX. We implement robust security measures, including encryption, secure data storage, and regular security audits, to protect your data, ensure compliance with industry standards such as ISO 27001, and run under AWS SOC Compliant Environment.

Contact us for more detailed information on security.

A: FacilityConneX offers comprehensive support, including onboarding assistance, training, and ongoing technical support. Our dedicated team is available to help you maximize the benefits of our platform and address any issues that may arise.

Part of the FacilityConneX offering is the monthly FCXperience call, during which system, equipment, and energy experts work with your team to understand and “go to action” on your equipment issues. These calls address any support and training requirements but, more importantly, drive the team to be more efficient by tailoring the discussion and visualization to your operational process.

A: Absolutely, FacilityConneX is a solution provider and service provider for several utility incentive programs – like Con Edison, National Grid, Eversource, Xcel, Duke Energy, BGE, RIE, etc. See our affiliation page for further details

These incentive programs typically help reduce the cost of the system (sometimes over 90%) and have additional kW and Therms cost reduction for paying for corrective actions. Often, these programs pay for the system and corrective action costs, providing a one-month ROI in the first couple of years.

A: FacilityConneX can bring energy and emissions data in real time through physical metering connections and billing information or directly through integration with Energy Star Portfolio Manager or other systems and methods. Additionally, we can import historical energy and emissions data to provide a complete picture of your energy information over the years.

A: FacilityConneX provides detailed energy monitoring and energy analytics to help identify energy waste and inefficiencies. Our platform offers actionable insights and recommendations to optimize energy usage consumption, minimize peak demand, reduce costs, and achieve sustainability (GHG, Emissions) goals from the total envelope of the building to the individual equipment

Additionally, energy analytics aggregate your energy data into visualization dashboards that draw your attention to issues in consumption and demand. Deeper Artificial Intelligence (AI) analytics form usage and waste to the equipment level using virtual metering techniques.

A: FacilityConneX can be utilized in a variety of buildings, including commercial offices, hospitals, educational institutions, industrial facilities, and more. Our scalable solutions are tailored to meet the specific needs and challenges of different types of facilities.

FacilityConneX can also work with of high-value equipment, sensor manufacturers used in industrial and utility plants, and facilities to gain better fleet visibility of assets at their customer site and help them be more proactive with maintenance and health concerns around their equipment.

A: At its core, FacilityConneX is designed to integrate seamlessly with a wide range of existing building and control systems and equipment, such as BMS, BAS, SCADA/PLC, Plant Historians, RDBs, and others. Our platform supports multiple communication protocols (Over 200+) and can aggregate data from various sources to provide a comprehensive view of your facility’s performance.

A: FacilityConneX supports operations by providing real-time monitoring, analytics, and actionable insights into building performance. Our platform helps identify inefficiencies, optimize energy usage, and ensure equipment operates effectively, leading to cost savings and improved operational efficiency. We also extend our solution with commissioning and energy experts who work with your team month after month to attain your improvement goals – the FCXperience.

A: The typical Return on Investment (ROI) for a FacilityConneX system can vary depending on the specific needs and conditions of the facility. However, many users report seeing significant cost savings on average of 6 to 8 Months ROI and operational improvements of 25% within the first year of implementation. These benefits often include reduced energy consumption, lower maintenance costs, increased equipment lifespan, and improved overall efficiency.

For a more precise ROI estimate tailored to your facility, we recommend contacting FacilityConneX for a detailed analysis and case study review.