Our Story With
Prisma Health
Company Overview
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. With 12 campuses across South Carolina and Tennessee, the system employs more than 32,000 professionals to deliver patient care. Managing comfort for millions of patients, meeting sustainability targets, and coordinating facilities staff across millions of square feet required a more transparent, data-driven approach to commissioning and facility management.
Customer Success / Quote
Prisma Health’s previous approach to facility management left leadership and engineering teams without the transparent, system-wide visibility they needed. Leaky valves, faulty actuators, and inefficient air-handling systems were draining energy budgets undetected across 12 campuses—while aggressive sustainability targets and patient comfort demands continued to grow.
“FacilityConneX became the vessel for fast, focused information delivery across our facilities—giving us the real-time insight to move from reactive maintenance to proactive, data-driven decisions.”
In contrast, since deploying FacilityConneX across more than 15 million square feet of healthcare facilities, Prisma Health has achieved over $3 million in energy savings in just three years—with more than $1 million from Patewood Memorial Hospital alone. The platform’s fault detection and diagnostics capabilities pinpointed inefficiencies in air-handling units and chilled water systems that had previously gone unnoticed, extending equipment life and reducing maintenance costs.
With continuous commissioning and real-time analytics, Prisma Health’s engineering teams now have the transparency to prioritize capital investments, improve patient comfort, and meet sustainability goals—earning multiple ASHE Energy to Care awards for the Patewood and Hillcrest campuses.
