Our Story With

MCUA

Remote Monitoring

of Critical Assets

Smart Analytics

Flow Analysis

8+ Years

Of Partnership with FacilityConnex

1000s of Data Streams

Accessible in Secords

Company Overview

The Middlesex County Utilities Authority (MCUA) has safeguarded central New Jersey’s environment since 1950, preserving the natural resources of the Raritan River and Raritan Bay through responsible wastewater management and environmental stewardship. As one of the region’s most critical utilities, MCUA operates an extensive wastewater infrastructure that requires real-time oversight, strict compliance reporting, and reliability under all conditions.

Customer Success / Quote

MCUA’s previous approach to wastewater data management created significant barriers across the organization—SCADA and Historian systems were locked down to protect operations, leaving field teams, managers, and compliance staff without real-time visibility. Manual data entry for regulatory reporting consumed hours of labor each week, and remote monitoring was simply not available.

“FacilityConneX gave our entire team—not just the control room—secure, real-time visibility into our wastewater operations. It transformed how we manage compliance, respond to issues, and plan for the future.”

Since partnering with FacilityConneX in 2019, MCUA has transformed wastewater monitoring across its central New Jersey facilities. The platform securely connects all SCADA and Historian data to the FacilityConneX Cloud—providing non-operators with safe, read-only access without any risk to live operations—while enabling real-time monitoring and intelligent notifications on iOS and Android devices for field and management personnel.

With digitized compliance reporting and automated data collection, MCUA has eliminated manual entry burdens, improved regulatory accuracy, and empowered every team member with the operational insight needed to reduce downtime, optimize energy usage, and maintain the environmental standards central New Jersey depends on.